Current and Recent Clients

(Select the client recommendations link to the above right for details.)

• University of Michigan (UM) Housing Leadership Team
• The Society for College and University Planning (See Jolene Knapp reference )
• UM Central Power Plant
• Gretchen’s House  (See Heidi McFadden reference – 10 Centers)
• UM Center for the Study of Complex Systems
• UM Flint -  Department of Public Safety
• UM Business and Finance Division  (See multiple references)
• UM  Kidney Epidemiology and Cost Center- interdisciplinary research group
• UM Law School and Law Library

Work

• Leadership transitions and on-boarding
• Consulting and facilitation assistance for leader and team communication during and after layoffs, budget reductions, and transition stress
• Leadership coaching to improve effectiveness and leader team relationship strengths
• Context and disciplines include
  • dean senior staff teams,
    

    Mechanical Engineering Faculty Retreat 2009

  • physicians (faculty and residents),
  • health-based national board meeting facilitation,
  • faculty and senior staff retreats,
  • mixed faculty, research and staff
  • public safety (officers), transportation (bus drivers), firefighters, operation engineers, etc.
• Project work in performance management (many), competency systems (5 projects), 360 degree feedback, talent development studies, classification system restructuring, and employee engagement (photos below)Communication process improvements
  

  Past client projects - Performance Management, Feedback & Coaching

• Extensive focus group and interviewing project experience
• Report development and writing experience (engagement of senior leaders, design and advisory teams, volunteers)
  

  360 Feedback and Succession Management division projects

• Extensive process facilitation experience including appreciative inquiry, Open Space Technology, and Preferred Futuring
• Three recent national association presentations on competency systems for HR  (CUPA and NACUBO)
• Over twenty years of consulting and facilitation experience in the public and private sectors
• Qualified practitioner of MBTI (Step II and shadow), DISC – PPS.  Also experienced with Strengthfinder 2.0 and other other developmental tools.
• Over ten years of informal and formal coaching experience
  • currently involved in B/Coach, an organization now certified by the International Coaching Federation

Other Clients include:

• The Ann Arbor Summer Festival
  

  Competency Systems - 3 Sample Projects

• UM School of Music
• UM CardioVascular Center
• UM Library
• The Interuniversity Consortium for Political and Social Research (ICPSR)
• Michigan Sea Grant
• The Center for the Education of Women at the University of Michigan
• UM Utilities and Plant Engineering
• UM Dearborn
• UM Ann Arbor Department of Public Safety
• UM School of Nursing
• SOS Crisis Center